Design thinking employs divergent thinking, which is a way to make sure that we explore many possible solutions while resolving a problem. Design thinking includes “building up” ideas during a “brainstorming” phase. This helps to reduce the fear of failure of the participant(s) and encourages comments and participation from a variety of sources in the “ideation” phase.
Design thinking takes into account user experience in designing a solution to a problem faced by end users. In simple words, Design thinking is nothing but putting yourself in the customer’s shoes to gain empathy and awareness for their needs while designing a solution.